Stephen Carson

Associate Director, Membership Management, Abdul Latif Jameel World Education Lab, MIT

Professional Experience

Massachusetts Institute of Technology, Cambridge, MA

Associate Director, Membership Management, September 2017 – Present
Jameel World Education Lab

Boston Children’s Hospital, Boston, MA

Director of Operations/Business Development, March 2014 – September 2017

As part of leadership team:

  • increased registered membership from 1,500 to 18,000+ clinicians worldwide
  • increased website traffic from ~3,000 visits per month to ~200,000 visits per month
  • increased organizational publication capacity 3x, largely through outsourcing and efficiency improvements

Massachusetts Institute of Technology, Cambridge, MA

Director of Communications and External Relations, September 2012 – March 2014
External Relations Director, November 2006 – September 2012
MIT OpenCourseWare

For MIT OpenCourseWare:

  • senior management team member
  • significant responsibility for annual strategic planning, including development of program mission, goals, and assessment
  • supervise two external relations staff
  • direct all external relations activities, including fundraising, outreach, and media relations
  • cultivate relationships with external strategic partners and advisors to extend the reach and impact of OCW
  • maintain mission-critical database system

For MITx:

  • supported strategic planning efforts, including service as chair of Office of Digital Learning Communications Work Team and participant on ODL Planning Support Work Team
  • developed publicity campaigns for the first 20 MITx courses
  • developed program structure and publicity campaigns for MIT XSeries certificate programs
  • coordinated MIT discussion of pricing model for MITx ID verified certificates

Senior Strategist, January 2005 – November 2006
Evaluation Specialist, October 2003 – January 2005
MIT OpenCourseWare

  • senior management team member
  • cultivated relationships with external strategic partners and advisors to extend the reach and impact of OCW
  • directed evaluation activities, including annual program and process evaluations, interim studies, and management reporting
  • maintained mission-critical database system

Senior Faculty Liaison, Humanities/Department Liaison Program Coordinator January 2003 – October 2003
MIT OpenCourseWare

  • managed publication of all Humanities OpenCourseWare sites
  • implemented and oversaw 10-person department-based resource program
  • developed, implemented and maintained mission-critical database system

Emerson College, Boston, MA

Associate Director, February 2000 – January 2003
Interim Associate Director, September 1998 – February 2000
Division of Continuing Education

  • oversaw of 300+ faculty and the Adult Degree Coordinator
  • developed and implemented academic programs
  • coordinated divisional advising services

Coordinator, Adult Degree Program, September 1997 – September 1998
Division of Continuing Education

  • oversaw nine degree programs in three disciplines
  • advised 280+ students
  • assisted with scheduling, faculty hiring and contracting