Professional Experience

Massachusetts Institute of Technology, Cambridge, MA

Associate Director and Head of Operations, July 2019 – Present
Associate Director, Membership Management, September 2017 – June 2019
Jameel World Education Lab

Boston Children’s Hospital, Boston, MA

Director of Operations/Business Development, March 2014 – September 2017
OPENPediatrics

• led development of new social learning platform, launched June 2016
  • 2016 WebAward Outstanding Website, Web Marketing Association
  • 2017 Award for Open Education Excellence/Creative Innovation, Open Education Consortium

As part of leadership team:

• increased registered membership from 1,500 to 18,000+ clinicians worldwide
• increased website traffic from ~3,000 visits per month to ~200,000 visits per month
• increased organizational publication capacity 3x, largely through outsourcing and efficiency improvements

Massachusetts Institute of Technology, Cambridge, MA

Director of Communications and External Relations, September 2012 – March 2014
External Relations Director, November 2006 – September 2012
MIT OpenCourseWare

For MIT OpenCourseWare:

• senior management team member
• significant responsibility for annual strategic planning, including development of program mission, goals, and assessment
• supervise two external relations staff
• direct all external relations activities, including fundraising, outreach, and media relations
• cultivate relationships with external strategic partners and advisors to extend the reach and impact of OCW
• maintain mission-critical database system

For MITx:

• supported strategic planning efforts, including service as chair of Office of Digital Learning Communications Work Team and participant on ODL Planning Support Work Team
• developed publicity campaigns for the first 20 MITx courses
• developed program structure and publicity campaigns for MIT XSeries certificate programs
• coordinated MIT discussion of pricing model for MITx ID verified certificates

Senior Strategist, January 2005 – November 2006
Evaluation Specialist, October 2003 – January 2005
MIT OpenCourseWare

• senior management team member
• cultivated relationships with external strategic partners and advisors to extend the reach and impact of OCW
• directed evaluation activities, including annual program and process evaluations, interim studies, and management reporting
• maintained mission-critical database system

Senior Faculty Liaison, Humanities/Department Liaison Program Coordinator January 2003 – October 2003
MIT OpenCourseWare

• managed publication of all Humanities OpenCourseWare sites
• implemented and oversaw 10-person department-based resource program
• developed, implemented and maintained mission-critical database system

Emerson College, Boston, MA

Associate Director, February 2000 – January 2003
Interim Associate Director, September 1998 – February 2000
Division of Continuing Education

• oversaw of 300+ faculty and the Adult Degree Coordinator
• developed and implemented academic programs
• coordinated divisional advising services

Coordinator, Adult Degree Program, September 1997 – September 1998
Division of Continuing Education

• oversaw nine degree programs in three disciplines
• advised 280+ students
• assisted with scheduling, faculty hiring and contracting