Stephen Carson
Associate Director, Membership Management, Abdul Latif Jameel World Education Lab, MIT
Professional Experience
Massachusetts Institute of Technology, Cambridge, MA
Associate Director, Membership Management, September 2017 – Present
Jameel World Education Lab
Boston Children’s Hospital, Boston, MA
Director of Operations/Business Development, March 2014 – September 2017
OPENPediatrics
- led development of new social learning platform, launched June 2016
- 2016 WebAward Outstanding Website, Web Marketing Association
- 2017 Award for Open Education Excellence/Creative Innovation, Open Education Consortium
As part of leadership team:
- increased registered membership from 1,500 to 18,000+ clinicians worldwide
- increased website traffic from ~3,000 visits per month to ~200,000 visits per month
- increased organizational publication capacity 3x, largely through outsourcing and efficiency improvements
Massachusetts Institute of Technology, Cambridge, MA
Director of Communications and External Relations, September 2012 – March 2014
External Relations Director, November 2006 – September 2012
MIT OpenCourseWare
For MIT OpenCourseWare:
- senior management team member
- significant responsibility for annual strategic planning, including development of program mission, goals, and assessment
- supervise two external relations staff
- direct all external relations activities, including fundraising, outreach, and media relations
- cultivate relationships with external strategic partners and advisors to extend the reach and impact of OCW
- maintain mission-critical database system
For MITx:
- supported strategic planning efforts, including service as chair of Office of Digital Learning Communications Work Team and participant on ODL Planning Support Work Team
- developed publicity campaigns for the first 20 MITx courses
- developed program structure and publicity campaigns for MIT XSeries certificate programs
- coordinated MIT discussion of pricing model for MITx ID verified certificates
Senior Strategist, January 2005 – November 2006
Evaluation Specialist, October 2003 – January 2005
MIT OpenCourseWare
- senior management team member
- cultivated relationships with external strategic partners and advisors to extend the reach and impact of OCW
- directed evaluation activities, including annual program and process evaluations, interim studies, and management reporting
- maintained mission-critical database system
Senior Faculty Liaison, Humanities/Department Liaison Program Coordinator January 2003 – October 2003
MIT OpenCourseWare
- managed publication of all Humanities OpenCourseWare sites
- implemented and oversaw 10-person department-based resource program
- developed, implemented and maintained mission-critical database system
Emerson College, Boston, MA
Associate Director, February 2000 – January 2003
Interim Associate Director, September 1998 – February 2000
Division of Continuing Education
- oversaw of 300+ faculty and the Adult Degree Coordinator
- developed and implemented academic programs
- coordinated divisional advising services
Coordinator, Adult Degree Program, September 1997 – September 1998
Division of Continuing Education
- oversaw nine degree programs in three disciplines
- advised 280+ students
- assisted with scheduling, faculty hiring and contracting
