Evaluation Specialist
October 2003 – January 2005
MIT OpenCourseWare, Massachusetts Institute of Technology, Cambridge, MA
Program Management
- as member of senior management team, provide strategic direction to development of OpenCourseWare project
Evaluation
- responsible for data integration and reporting from the full portfolio of OCW assessment sources, including web analytics, intercept and supplemental surveys, e-mail feedback, interviews, and internal systems reports
- provided regular management reporting (PDF) for senior management team, publication team, and intellectual property rights team decision-making
- produced annual Evaluation Strategy and Plan, and Annual Report (PDF – 1.6 MB) documenting the progress and impact of OpenCourseWare
- produced interim evaluation reports addressing topics of special interest to the OCW team
coordinated activities of the MIT OCW External Evaluation Advisory board
Technology Implementation
- maintained mission-critical database supporting workflow for publication and intellectual property rights teams (designed and built system as as Senior Faculty Liaison)
- lead major migration of database system from FileMaker 5.5 to FileMaker 7.0
- drove development of enhancements to support automated web traffic and e-mail feedback reporting in workflow management database
- trained 20+ users in Cambridge and 20+ users in India for database use
- supervised one consultant responsible for maintenance and enhancement implementation tasks